Contact and Shop FAQ
-free shipping offered is basic standard shipping to your location and for overseas orders does not provide a tracking number, if you require a tracking number please choose from the paid shipping options such as tracked packet USA and Expedited parcel, or International Air
-We do our best to ship orders within a few days of receiving them. All orders are shipped plastic-free. Our items are shipped in cardboard using water activated paper tape to seal them. We wrap items with recycled kraft paper and recycled cushioning for wood palettes and inks.
-If you are concerned about shipping, (please check our list of retailers and ask a store near you to carry our paints:)
-Wholesale enquiries accepted from towns that don’t already have a retailer, check our find us in stores page! Contact us at email@example.com for wholesale information.
-All paints are FOB mchigeeng, and paints become your property at moment of purchase.
-Our website will show prices in the currency of the country you are viewing from but when you checkout the sale will be processed in canadian funds,, we cant change this and know that it looks confusing but its just the currency exchange, and equals the same amount in your funds which you can check with google currency rates.
-Watercolour in its dry state has no expiry date, and as long as its kept dry will last forever!
-Discount codes will not apply on orders that contain subscription items because they are recurring.
For general information, please email us at firstname.lastname@example.org or contact us here:
53 corbiere rd Unit 2 Box 348